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Security Policy

Internet Security and your order

The world wide web is a relatively secure environment, as long as the people utilizing it use basic security procedures. has taken additional steps to protect your (and our) security on the web. The last thing we want or need is for someone else to have your information.

When you've filled your shopping cart and proceed to "Check Out" and after you have filled in the personal details, you will be passed to a portion of our server that uses SSL to enter your credit card information. SSL is an acronym for Secure Sockets Layer. It is a protocol used for authenticating and encrypting web traffic. For web traffic to be authenticated means that your browser is able to verify the identity of the remote server. For web traffic to be encrypted means that traffic (in both directions) between our server and your browser is scrambled so that in the remote event it is intercepted, it is unintelligible. The encryption algorithims used are comparable to those used by the Defense Department and other federal agencies.

If you have tried to access a secure web page and have received an error message saying something about an unknown authority and the page won't load, you need to upgrade to the current version of your web browser. (Usually Microsoft's Internet Explorer or Netscape's Navigator/Communicator.) The secure certificate on our server is issued by Thawte. At one time the only certifying agency was Verisign, and older web browsers will only recognize secure certificates from them. If this occurs or your configuration doesn't support SSL or if you are still uncomfortable with transmitting your credit card details over a secure network, you can also phone us +44(0)1623 759161 or fax us on +44(0)870 7061726 with your order. (You should, as a rule, always keep the newest non-beta version of your favorite browser installed for general internet security and ease of use anyway.)

All of internal traffic is secured using the most current technology available. So you see, not only do we protect your information when we get it, but also all the time we have it. Enjoy your visit to our store and rest assured that your security is as important to us as ours.

 

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